Privacy policy

Last updated: November 17, 2025

Last Updated: August 3, 2025

naturesplot operates this shop and website, including all associated information, content, features, tools, products, and services to provide you, as a customer, with a personalized shopping experience (the “Services”). naturesplot is powered by Shopify, enabling us to provide these Services. This Privacy Policy describes how we collect, use, or share personal data when you visit, use, make a purchase or engage in other transactions through the Services, or otherwise communicate with us. In the event of any conflict between our general terms and this Privacy Policy, this Privacy Policy takes precedence with respect to the collection, processing, and sharing of your personal data.

Please read this Privacy Policy carefully. By accessing or using any of the Services, you confirm that you have read this Privacy Policy and agree to the collection, use, and disclosure of your data as described.

What Personal Data Do We Collect or Process?

When we refer to “personal data,” we mean information that identifies you or can be directly linked to you. Personal data does not include data that has been anonymized or aggregated to the point that you can no longer be identified.

Depending on how you interact with the Services, where you reside, and as permitted or required by applicable law, we may collect or process the following categories of personal data:

  • Contact information including name, postal address, billing address, shipping address, phone number, and email address.
  • Financial data including credit or debit card details, financial account numbers, payment card information, payment confirmation, and transaction details.
  • Account details including username, password, security questions, configurations, and settings.
  • Transaction information including items you view, add to cart, wishlist, purchase, return, exchange, or cancel, as well as your transaction history.
  • Communication data including information you provide when communicating with us, such as customer support inquiries.
  • Device data including information about your device, browser, or network connection, IP address, and other unique identifiers.
  • Usage data including how and when you interact with the Services.

Sources of Personal Data

We may collect personal data from the following sources:

  • Directly from you, when you create an account, access or use the Services, communicate with us, or otherwise provide your data.
  • Automatically through the Services, such as your device activity, site visits, or use of cookies and similar technologies.
  • From our service providers, when we contract them to enable certain technologies and they collect or process personal data on our behalf.
  • From our partners and other third parties.

How Do We Use Your Personal Data?

We may use your personal data for the following purposes:

  • To provide, customize, and improve the Services, including processing payments, fulfilling orders, storing preferences, sending notifications, managing your account, shipping, handling returns and exchanges, enabling product reviews, and creating personalized experiences.
  • For marketing and advertising, including sending promotional communications and displaying personalized ads across different websites based on your shopping behavior.
  • For security and fraud prevention, including account authentication, secure transactions, fraud detection, and protecting the public and our platform.
  • To communicate with you, including providing support, responding to inquiries, and maintaining business relationships.
  • For legal reasons, including compliance with laws, responding to legal requests, investigations, and enforcing our terms and policies.

How Do We Share Personal Data?

We may share your personal data in the following circumstances:

  • With Shopify and service providers that perform services on our behalf (e.g. IT, payment processing, analytics, fulfillment).
  • With business and marketing partners, to provide you with marketing services or advertisements. These third parties may use your data according to their own privacy policies.
  • When you consent or request us to share data with third parties (e.g., delivery services, social media integrations).
  • With our affiliates or corporate group.
  • In the event of a business transaction (e.g. merger or insolvency), or to comply with legal obligations, enforce our terms, or protect rights.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal data to provide and improve the Services. Shopify may receive and use your data across different merchants and platforms. Shopify is responsible for handling any inquiries regarding your rights in this context. For more information, please see the Shopify Consumer Privacy Policy. Depending on where you reside, you may also exercise certain rights through the Shopify Privacy Portal.

Third-Party Websites and Links

The Services may link to websites or platforms operated by third parties. We are not responsible for the privacy or security practices of those websites. Review their privacy policies independently. Information shared on public or semi-public platforms (e.g. social media) may be visible to others without restriction.

Children’s Data

The Services are not intended for use by children under the age of majority in their country. We do not knowingly collect personal data from minors. If you're a parent or guardian and believe your child provided us with personal data, contact us to request deletion. We do not knowingly “sell” or “share” data of individuals under 16 years old.

Data Security and Retention

No security system is perfect, and we cannot guarantee "perfect security." Data transmission may carry risk. We recommend avoiding insecure channels when sending sensitive information.

We retain personal data for as long as necessary for account management, service provision, legal compliance, dispute resolution, or to enforce our policies.

Your Rights and Choices

Depending on your place of residence, you may have the following rights:

  • Right to access the personal data we hold about you.
  • Right to deletion of your personal data.
  • Right to correction of inaccurate data.
  • Right to data portability, including obtaining a copy of your data.
  • Right to opt-out of sale/sharing for targeted advertising, where applicable. You can opt out via our website or by enabling the Global Privacy Control setting in your browser.
  • Manage communication preferences, including unsubscribing from promotional emails.

If you are located in the UK or EEA, you may also have the:

  • Right to object or request restriction of processing.
  • Right to withdraw consent, where processing is based on consent.

To exercise your rights, contact us using the details below or use any in-service options where available. You may appoint an authorized agent to act on your behalf, provided identity and authorization are confirmed.

Complaints

If you have concerns about how we process your data, please contact us. Depending on your location, you may have the right to lodge a complaint with your local data protection authority. A list of EEA authorities is available here.

International Data Transfers

We may transfer and store your data outside your country. When doing so from the UK or EEA, we rely on valid transfer mechanisms such as the EU Standard Contractual Clauses or UK equivalents, unless transferred to countries with adequate protections.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will post the updated version on this site with a revised “Last Updated” date. We may also notify you as required by law.

Contact

If you have questions or wish to exercise your rights, contact us at:

  • Email: contact@naturesplot.com
  • Adress: 1021 East Lincolnway, 8716, Cheyenne, WY, 82001, USA

We are the data controller of your personal data under applicable privacy laws.